Cistus Media, Inc.

Last updated: November 5, 2024.

For a printable version of this Privacy Policy, please click here. 

This Privacy Policy (the “Privacy Policy”) applies to the website located at shopwithbet.com operated by Cistus Media, Inc. (“Cistus Media,” “us,” “our,” or “we”) and its mobile versions and any associated mobile applications and services where this Privacy Policy is posted (collectively, the “Services”). This Privacy Policy describes how Cistus Media collects, uses, shares, and secures the personal information you provide through the Services. It also explains what your rights are, which may differ depending on where you are located. We encourage you to read this Privacy Policy carefully to understand the personal information we collect and what we do with it. When you access and use our Services, you acknowledge that you have read this Privacy Policy, understand it, and that you do not object to our processing activities. By using the Services or providing your personal information to us, you are accepting the practices described in this Privacy Policy and our Terms of Use (linked here).

 

WHAT DO WE MEAN BY “PERSONAL INFORMATION” AND “PERSONAL DATA”?

“Personal information” or “personal data” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. Personal information that is aggregated (e.g., compiled to create statistics that cannot identify a particular individual) or de-identified (stripped of all unique identifiers such that it cannot be linked to a particular individual) is not considered “personal information” for the purposes of this Privacy Policy.

 

NOTICE AT COLLECTION
We may collect or process various categories of personal information. The section titled “The Personal Information We Collect and How We Collect It" contains information on the categories of personal information collected. As an overview, depending on how you interact with us, we may collect identifiers, commercial information, and Internet or other similar network activity. We collect this information to provide, maintain, and improve the Services and for other reasons listed below. Your personal information may be disclosed to service providers or other third parties as outlined in “How We Share Personal Information with Third Parties.” We will retain your personal information for as long as needed to fulfill the purposes for which it was collected and to comply with our legal obligations, resolve disputes, and enforce our agreements. We do not sell your personal information for monetary compensation, but we partner with third-party analytics providers, which may be considered a “sale” of personal information under applicable laws. We do not collect sensitive personal information. If you would like to exercise your rights under applicable law, please visit the “Your State Privacy Rights” section of this Privacy Policy.

 

THE PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT
We collect the following personal information from you:

INFORMATION THAT YOU PROVIDE TO US ABOUT YOURSELF

• Identifiers: When you make a purchase through the Services or create an account, we ask you for information such as: (i) contact information, including your name, email address, mailing address, or phone number; and (ii) unique identifiers, such as username, account name or password. This information allows us to provide you with an account and operate our Services.
• Commercial information: When you make a purchase through the Services, a third-party payment processor will collect your full name, email address, postal address, contact details and credit or debit card information (“Billing Information”). This record will be stored and processed in the United States and other countries. By making a purchase, you grant to us and to all other persons and entities involved in the operation of the Services, the right to use, store, monitor, retrieve and transmit your account information in connection with the operation of the Services and as otherwise provided herein. You also agree that such access and use of your personal information is governed by the third-party payment processor privacy policies. 

• Internet or other electronic network activity information: We collect your browsing history, search history, and information regarding your interaction with the Services or advertisements.

COOKIES AND SIMILAR TECHNOLOGIES
We use, and allow certain third parties to use, cookies and other similar technologies to provide the Services and to help collect information. We, or third parties, may use session cookies or persistent cookies. Session cookies only last for the specific duration of your visit and are deleted when you close your browser. Persistent cookies remain on your device’s hard drive until you delete them or they expire. Different cookies are used to perform different functions, which we explain below:

• Essential. Some cookies are essential in order to enable you to move around our Services and use their features, such as accessing secure areas of the Services. Without these cookies, we cannot enable appropriate content based on the type of device you are using.

• Browsing and functionality. These cookies allow us to remember choices you make on the Services, such as your preferred language and the country from which you are visiting, and provide enhanced, personalized features.

• Performance and analytics. We use our own cookies and third-party cookies to see how you use our Services in order to enhance their performance and develop them according to your preferences. In particular, we use:

Google Analytics: To help facilitate the delivery of relevant content, we use Google Analytics. Google Analytics uses cookies to report on user interactions on our and others’ websites. We use the information collected for optimizing marketing, refining advertising and/or programming strategies and generally making advertising more effective. More information about Google Analytics and how it collects and processes personal information, and instructions on opting out of Google Analytics using a specific plug-in is available at the following link: https://tools.google.com/dlpage/gaoptout. Note that this opt-out is specific to Google Analytics and does not affect the activities of other ad networks or analytics providers that we may use.

There are several ways to manage cookies. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. If you block certain cookies, you may not be able to take advantage of the personalized features enjoyed by other users of our Services. We also note that by blocking or deleting cookies which are “strictly necessary,” you will not be able to access certain features of our Services. You can opt out of the sale of your personal information by completing our webform located here.

 

BROWSER DO NOT TRACK AND GLOBAL PRIVACY CONTROL
Some browsers offer a “Do Not Track” (“DNT”) option. Because no common industry or legal standard for DNT has been adopted by industry groups, technology companies, or regulators, we do not respond to DNT signals. We will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard. We currently recognize the Global Privacy Control opt-out preference signal (available here), as a request to opt-out of the sale or sharing of your personal information.

 

HOW WE USE PERSONAL INFORMATION 

• To provide our Services to you: We use your personal information to facilitate your purchases through the Services, identify you, provide you with technical support and assistance, and communicate with you about the Services.

• To optimize or improve the Services: We use your personal information to understand your usage of our Services, improve the content on our Services, and improve user experience generally; and

• To the extent permitted and required by law.

 

HOW WE SHARE PERSONAL INFORMATION WITH THIRD PARTIES
We may share your personal information with (i) certain third-party service providers, (ii) our partner brands, (iii) as required by law, and (iv) in connection with the protection and enforcement of our legal and contractual rights, and fraud prevention.

• With Service Providers: We share your information with third parties who provide services on our behalf to help with our business activities. This may include providing you with the products you purchase, customer service, sending marketing communications, setting cookies for marketing purposes, conducting research and analysis, and providing cloud computing infrastructure. 

• With Partners: We share your information with the brands we partner with in the course of our business relationship with them.

• With Public Authorities or Law Enforcement / Merger or Other Transaction: In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law (such as to comply with a subpoena or other legal process), when we believe in good faith that disclosure is necessary to protect our rights, when we believe there is a violation to any of our terms or other agreement with us, to protect your safety or the safety of others and minors, to investigate fraud, to respond to a government request, if we are involved in a merger, acquisition, or sale of all or a portion of our assets or if we are involved in a bankruptcy or liquidation proceeding. 

• To Prevent Fraud and Abuse of the Services: We will share information to prevent or detect fraud or to address technical issues and if we believe it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Services infrastructure.

 

LINKS TO THIRD-PARTY WEBSITES
Our Services may contain links to other websites owned and operated by third parties. After you leave our Services, we have no control over the personal information collected from or about you on those third-party websites. These third parties may collect personal information from you when you interact directly with them. We are not responsible, and assume no liability, for the privacy policies and/or practices of any third party. The use of your personal information by third parties is subject to their privacy policies and terms of use. Accordingly, we encourage you to visit their sites and review their policies.

 

PUBLIC POSTING AREAS
Please note that any information you post to any public posting area on our Services is available to anyone with Internet access worldwide. If you don't want people to know your email address, for example, don't include it in any message you post publicly. PLEASE BE EXTREMELY CAREFUL WHEN DISCLOSING ANY INFORMATION IN PUBLIC POSTING AREAS. WE ARE NOT RESPONSIBLE FOR THE USE OR DISCLOSURE BY OTHERS OF THE INFORMATION THAT YOU DISCLOSE IN PUBLIC POSTING AREAS.

 

DISCLAIMER REGARDING VIDEO CONTENT
The Services may contain video content, audiovisual content, or content of a like nature (collectively, “Video Content”). In connection with our provision of Video Content, the Services may utilize online tracking technologies and code-based tools, including, but not limited to, Software Development Kits (“SDKs”), pixels, and cookies (i.e., advertising or analytics cookies) that track information about your activity and webpage-viewing history on the Services (collectively, “Tracking Tools”). Tracking Tools on the Services may result in information about your activity on the Services being transmitted from your browser to us and third parties, which, in turn, may result in the display of targeted advertisements on third-party websites, platforms, and services, including advertisements for our content. In addition, whether Tracking Tools on the Services result in your browser’s transmission of information to third parties depends on a number of factors that may be outside of our knowledge or control, including what third-party websites you use, what information you have provided to such third parties, and whether (and the extent to which) you have limited the use of cookies by the operators of those third-party websites, platforms, and services.

 

OUR USE OF CHAT FEATURES AND SESSION REPLAY TECHNOLOGY
We may use session replay technology offered by third parties to monitor how you interact with our Services. The personal information collected by this technology may include which links you click on, pages and content you view, information that you type into our online forms, recordings of mouse clicks and movements, and information about your device or browser. 

Our Services may also incorporate third-party chat features for support purposes. This chat feature is powered by generative artificial intelligence (“AI Features”). If you interact with the AI Features, you are not communicating with a human representative of Cistus Media. Instead, you are communicating with artificial intelligence software that generates responses to your inputs based on machine-learning algorithms. These AI Features may collect the content of your communications including any personal information you provide it. Any information you provide to the AI Features will be used, shared, and stored in accordance with our Terms of Use (linked here) and this Privacy Policy. Please discontinue use of the Services if you do not consent to the collection and use of such information by us and third parties.

 

DATA SECURITY
The security of your personal information is important to us. We implement reasonable technical and organizational security measures to protect the personal information submitted to us, both during transmission and once it is received. Cistus Media takes steps to ensure that such data remains private and confidential. We restrict access to personal information to Cistus Media employees, contractors, and agents who need to know that information in order to operate, develop, or improve our Services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. 

Please understand, however, that no data transmissions over the Internet can be guaranteed to be 100% secure due to the inherent risks of data transmission over the Internet. Consequently, we cannot ensure or warrant the security of any information you transmit to us, and you understand that any information that you transfer to us is done at your own risk. If we learn of a security system breach, we may attempt to notify you, including electronically, so that you can take appropriate protective steps. By using the Services or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Services. We may post a notice via our Services if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. If you have any questions about the security of your personal information, you can contact us via the contact information below.

 

DATA RETENTION
We may retain your personal information for as long as needed to provide you with the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. In certain circumstances, we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing access to the Services.

 

DISCLOSURE REGARDING CHILDREN’S PERSONAL DATA
The Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use the Services and do not provide any personal information to us. If you become aware that a child under 13 has provided us with personal information without the consent of a parent or guardian, please contact us at policy@shopwithbet.com

 

INTERNATIONAL DATA TRANSFERS
The Services are hosted in the United States. In order to communicate with you about content, the information that we collect from you may be transferred to, stored, used, and processed by Cistus Media in the United States or one of our service providers based in the United States or outside of the United States. Such entities may be engaged in, among other things: (i) preparing and sending newsletters to which you subscribe; (ii) the processing of payment details; and (iii) the provision of support services.

If you are visiting from the European Union or other regions with laws governing information collection and use that may differ from United States law, please note that you are transferring your personal information to the United States. The laws of some countries may not provide the same levels of protection of personal information as your home country, particularly if you are resident in the European Union. By using the Services, you agree to the collection, transfer, storage, use and processing of information about you for the purposes described in this Privacy Policy. When you provide personal information to us or our service providers or vendors, you consent to the processing of your information in the United States as the Services are operated in the United States. We will take reasonable steps to ensure that information about you is treated securely in accordance with this Privacy Policy, and that all information you provide to us is stored on our secure servers or those of our service providers.

YOU ACKNOWLEDGE THAT THE LAWS OF THE UNITED STATES TREAT YOUR INFORMATION IN A MANNER THAT MAY BE SUBSTANTIALLY DIFFERENT FROM, AND LESS PROTECTIVE THAN, THE TREATMENT REQUIRED UNDER THE LAWS OF OTHER COUNTRIES AND JURISDICTIONS. IF YOU DO NOT WANT YOUR INFORMATION TRANSFERRED TO THE UNITED STATES, YOU SHOULD NOT SHARE YOUR PERSONAL INFORMATION WITH US, OR MAKE USE OF THE SERVICES.

TO THE EXTENT ALLOWED BY THE LAW OF THE COUNTRY IN WHICH YOU ARE LOCATED, YOU EXPRESSLY WAIVE ANY RIGHT YOU MAY HAVE TO REQUIRE US TO TREAT YOUR IDENTIFYING INFORMATION IN ACCORDANCE WITH THE LAWS OF ANY COUNTRY OR JURISIDICTION OTHER THAN THE UNITED STATES. HOWEVER, THE FOREGOING WAIVER MAY NOT BE LEGALLY BINDING IN SOME COUNTRIES, SUCH AS THE MEMBER STATES OF THE EUROPEAN UNION. TO THE EXTENT IT IS NOT LEGALLY BINDING IN THE COUNTRY IN WHICH YOU ARE LOCATED, THE FOREGOING WAIVER DOES NOT APPLY TO YOU.

 

YOUR STATE PRIVACY RIGHTS
Depending on applicable state law, you may have the right to object to our collection and use of your personal information at any time, or to require us to review, transmit, change, or delete your information that we have collected and retained about you. We will fulfill your request to exercise any of these rights within the applicable time period prescribed by such laws. You can exercise these rights, express concerns, or obtain additional information about the use of your personal information by contacting us as outlined below.

Residents of California may have the following rights:

• You have the right to know and right to access information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information. You also have the right to know if we have sold or disclosed your personal information. You may also request a copy of the personal information we have collected, and upon request, we will provide this information to you in a readily usable electronic form.

• You have the right to request the deletion of your personal information, subject to certain legal exceptions.

• You have the right to correct your personal information if inaccurate. 

• You have the right to opt out of the “sale” of your personal information to third parties or “sharing” of your personal information with third parties for cross-contextual behavioral advertising purposes. 

• You have the right to limit the use and disclosure of your sensitive personal information if we use such information to infer characteristics about you.  Note that for precise geolocation information collected through a mobile device, you will need to update your settings. To do this on an iPhone, (1) go to Settings > Privacy > Location Services > and choose an app; (2) Select the app > tap on “location;” (3) Scroll down and slide the “Precise Location” toggle to Off. To do this on an Android, (1) go to Location Services > Google Location Accuracy; and (2) Toggle Improve Location Accuracy to Off.

• You have the right to not be discriminated against for exercising any of these rights, including where financial incentives are offered. 

Separate from the CCPA, California’s Shine the Light law gives California residents the right to ask companies what personal information they share with third parties for those third parties’ direct marketing purposes. We do not disclose your personal information to third parties for the purpose of directly marketing their goods or services to you unless you request such disclosure. If you have any questions regarding this policy, or would like to change your preferences, you may contact us using the information below.

Residents of other US states may have the following rights:

• The right to opt out of “sales” of personal information and use of your personal information for “targeted advertising,” as those terms are defined under applicable law.  

• The right to opt out of “profiling” under certain circumstances, as defined under applicable law. 

• The right to access and the right to confirm processing of your personal information under certain circumstances.

• The right to obtain a copy of, or representative summary of, your personal information in a portable and, to the extent technically feasible, readily usable format.

• The right to obtain a list of the categories of third parties to which we have disclosed your personal information. Some states’ residents have the right to request a list of the specific third parties to which we have disclosed your personal information.

• The right to question the result of profiling, where your personal information is profiled in furtherance of decisions that produce legal or similarly significant effects concerning you. This includes the right to be informed of the reason the profiling resulted in the decision, be informed of what actions you might have taken and can take to secure a different decision in the future. You also have the right to review the personal information used in the profiling and have the data corrected and the profiling decision reevaluated based upon any corrected personal information. 

• The right to correct personal information under certain circumstances.

• The right to delete personal information under certain circumstances.

Submitting a Rights Requests: You may send your request by email to policy@shopwithbet.com or by toll-free phone to +1 888-458-6876. In some states, an authorized agent, such as another individual or business, may submit a request on your behalf. We will not discriminate against you for exercising your rights under applicable law. 

We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.

Verification: We must verify your identity before responding to your request. We may verify your identity by asking you to provide personal identifiers that we can match against information we may have collected from you previously. We may need to follow up with you to request more information to verify identity. We will not use personal information we collect in connection with verifying or responding to your request for any purpose other than responding to your request.

Appeals: Residents of California, Colorado, Connecticut, Delaware, Florida, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Texas, Utah, and Virginia have the right to appeal a denial of their request by contacting us by email at policy@shopwithbet.com, by phone at +1-888-458-6876, or by mail at address 572 Valley Rd Suite 2, PO Box #43471, Montclair NJ 07043

Nevada Disclosure: Residents of Nevada have the right to opt-out of the sale of certain pieces of their information sold to third parties. Currently, we do not engage in such sales. If you are a Nevada resident and would like more information about our data sharing practices, please contact us by sending your request via email to policy@shopwithbet.com

 

OPTING OUT OF MARKETING EMAILS AND NEWSLETTERS
At any time, you can add or remove your contact information from a Cistus Media marketing email list by contacting us at policy@shopwithbet.com. We will endeavor to comply with your request as soon as reasonably practicable. 

You may sign-up to receive email or newsletters or other communications from us. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or by contacting us via the contact information below. If you unsubscribe, you may still receive transactional or relationship emails from us.

 

CHANGES TO THIS PRIVACY POLICY
We may need to update this Privacy Policy from time to time, and we reserve the right to do so as we deem necessary or desirable. We will notify you of such changes by revising the “Last updated” date provided herein, and/or by any other legal means, and your use of the Services after any such changes shall constitute your consent to such changes. We encourage you to periodically review this page for the latest information on our privacy practices.

 

CONTACT INFORMATION
If you have questions or concerns about our Privacy Policy or our privacy practices, please contact us by: 

Email: policy@shopwithbet.com
Phone: +1-888-458-6876
Mail: 572 Valley Rd Suite 2, PO Box #43471, Montclair NJ 07043

Cistus Media, Inc.

Effective Date: November 5, 2024.

1. INTRODUCTION

Please read these Terms of Use (“Terms”) carefully, as they govern your use of (a) the websites, mobile applications, and other online platforms operated by Cistus Media, Inc. (“Cistus Media,” “we,” “us” or “our”) where the Terms are posted (collectively, the “Platforms”) and (b) your use of any services, features, and functionalities available on the Platforms, including your purchase of any products offered on the Platforms (collectively, the “Services” and, together with the Platforms, the “Sites”).

These Terms represent a binding contract between Cistus Media and you. By using the Sites, except for the limited purpose of reviewing these Terms, you expressly represent that you agree to be bound by these Terms. You further represent and warrant that you (i) are at least eighteen (18) years of age and have reached the age of majority in your jurisdiction of residence or (ii) are at least 13 years old and are using the Sites with the consent and supervision of a parent or legal guardian who has agreed to these Terms on your behalf and on behalf of him or herself. If you do not meet the foregoing eligibility requirements, if you do not agree to be bound by these Terms, or if these Terms are not enforceable where you are located, you may not use the Sites. We would not provide the Sites without the conditions in these Terms. If you use the Sites after reviewing the Terms but later seek to repudiate them or any aspect thereof, you agree that such action would constitute a breach of these Terms, prohibiting you from enforcing any aspect of the Terms and entitling us to damages resulting from your breach.

If you are an individual using the Sites on behalf of, or for the benefit of, any corporation, partnership, or other entity with which you are associated (an “Organization”), then you are agreeing to these Terms on behalf of yourself and such Organization, and you represent and warrant that you have the legal authority to bind such Organization to these Terms. In that case, references to “you” and “your” in these Terms will refer to both you, the individual using the Sites, and to any such Organization.

Certain Services may be subject to different or additional terms, rules, guidelines, or policies (“Additional Terms”), and we may provide such Additional Terms to you via postings, pop-up notices, links, or other means. All Additional Terms are hereby incorporated by reference into these Terms. Any reference to the “Terms” herein includes the Additional Terms. From time to time, Additional Terms may conflict with these Terms. In the event of such a conflict, the Additional Terms will control.

NOTICE REGARDING ARBITRATION: PLEASE NOTE THE ARBITRATION REQUIREMENT AND CLASS ACTION WAIVER SET FORTH IN SECTION 18, WHICH, SUBJECT TO SOME LIMITED EXCEPTIONS, REQUIRES YOU AND CISTUS MEDIA TO ARBITRATE ANY DISPUTES (DEFINED BELOW) ON AN INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT NEITHER YOU NOR CISTUS MEDIA WILL HAVE THE RIGHT (A) FOR A JUDGE OR JURY TO DECIDE ITS CLAIMS OR (B) TO PROCEED IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE CAPACITY.

 

2. ACCOUNT CREATION AND PASSWORDS

To use certain Services, you may be required to create an account on the Sites (an “Account”). You agree to provide truthful and accurate information during the Account creation process. You also agree to maintain the accuracy of any submitted data. If you provide any information that is untrue, inaccurate, or incomplete, or otherwise act in a false or misleading manner during the Account creation process, we reserve the right to suspend or terminate your Account and your use of the Sites.

You are responsible for preserving the confidentiality of your Account password and agree to notify us of any known or suspected unauthorized use of your Account. YOU AGREE THAT YOU ARE RESPONSIBLE FOR THE ACTS AND OMISSIONS OF ANY PERSON WHO USES THE SITES UNDER YOUR ACCOUNT.

 

3. OWNERSHIP OF THE SITES

The Sites and all of their contents, including all information, text, graphics, Trademarks (defined below), icons, images, audio and video content, data compilations, and the design, selection, and arrangement thereof (collectively, the “Cistus Media Content”), are the exclusive property of Cistus Media or our licensors and may not be used or exploited in any way without prior written consent.

We are providing you with access to the Sites and the Cistus Media Content pursuant to a limited, non-exclusive, non-sublicensable, non-transferable, revocable license (the “License”). The License is available to you unless and until you or we terminate these Terms, we otherwise suspend or terminate your access to the Sites, or you are barred from using the Sites by applicable law. Cistus Media reserves all right, title, and interest not expressly granted under the License to the fullest extent possible under applicable law.

Under the License, you are permitted to use the Sites and the Cistus Media Content solely for non-commercial purposes and only in the following ways: (i) you may access and browse the Sites, and use the Services made available to you, using a device that you own or are authorized to use (a “Device”); (ii) you may download the Cistus Media Content from the Sites and print out a hard copy, provided that you do not modify it in any way and do not remove or alter any copyright or other notice contained thereon; (iii) you may install a copy of any mobile applications that we make available from time to time (collectively, the “Apps”) on a Device; and (iv) your Device may temporarily store copies of the Cistus Media Content incidental to your use of the Sites.

You may not otherwise modify, copy, distribute, display, reproduce, sell, license, create derivative works from, use, or exploit the Cistus Media Content in any manner without the prior written authorization of Cistus Media or the relevant licensor (if applicable). Any unauthorized use of the Cistus Media Content may violate copyright laws, trademark laws, and other applicable laws. You agree to comply with reasonable written requests from us to help us protect our proprietary and intellectual property rights.

The Cistus Media Content includes the trademarks, service marks, logos, slogans, trade names, and trade dress used on the Sites (the “Trademarks”). The absence of a trademark notice or symbol indicating the registration or ownership of the Trademark does not constitute a waiver of Cistus Media’s or its licensors’ trademark or other rights. These Terms do not grant you any rights to use the Trademarks. Under no circumstances are you permitted to use the Trademarks in a manner that creates a likelihood of consumer confusion.


Finally, the Sites are intended for users genuinely interested in our Services. Under no circumstances may the Sites or the Cistus Media Content be used for the purpose of, or with the intention of, initiating litigation or arbitration, including using the Sites in order to trigger or induce an alleged violation of any law (“Litigation Purposes”). Use of the Sites for Litigation Purposes is strictly prohibited, exceeds the parameters of the License, and, as such, constitutes a breach by you of these Terms. In such circumstances, Cistus Media may elect to terminate these Terms, without prejudice to our ability to seek damages, including attorneys’ fees, resulting from your breach.

4. CHATBOTS AND OTHER GENERATIVE AI

The Sites may include chatbots and other features that are powered by generative artificial intelligence (the “AI Features”). If you interact with the AI Features, you are not communicating with a human representative of Cistus Media. Instead, you are communicating with artificial intelligence software that generates responses to your inputs based on machine-learning algorithms (such responses being “Output”).

The AI Features are provided for the limited purposes of providing information and responding to inquiries concerning the Sites (including the products offered on the Sites) and Cistus Media’s services, and you agree to use the AI Features solely for these intended purposes and at all times in compliance with these Terms.

The Output is provided for general informational purposes only. Due to the nature of machine learning and generative artificial intelligence, the Output may be incorrect, out of date, incomplete, or misleading, and it may contain errors, inaccuracies, and omissions. You should always verify any information in the Output, particularly before making any decisions based on the Output.

The Output may be based, among other things, on information provided by manufacturers, customer reviews, publicly available information, and third-party AI models. We have not vetted the source material upon which the Output is based. As such, unless we state otherwise in writing, any views or opinions expressed in the Output do not necessarily reflect those of Cistus Media. Further, the Output might not be unique across users, i.e., the AI Features may generate the same or similar Output for multiple users.

You understand and agree that we have no obligation to keep the information you share with the AI Features (“Inputs”) confidential. As such, you agree not to include any sensitive or personal data, or any proprietary or confidential information, in your Inputs. You further understand and agree that your Inputs and interactions with the AI Features may be recorded and retained by Cistus Media for the purpose of (a) assisting you in connection with your use of the Sites, (b) improving the operation of the AI Features, and (c) for any other purposes described in our Privacy Policy, and that we may disclose these records to third parties in a manner consistent with our Privacy Policy. Further, you agree that, to the extent permitted under our Privacy Policy, we may use and disclose any of your Inputs and other User Content, your purchasing history, and any other information that we have about you for the purpose of improving the AI Features and generating output, all in a manner consistent with our Privacy Policy.

THE AI FEATURES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND CISTUS MEDIA MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE, WHETHER EXPRESS OR IMPLIED, REGARDING THE AI FEATURES, INCLUDING THE OUTPUT. YOU AGREE THAT CISTUS MEDIA WILL NOT BE LIABLE IN ANY WAY IN CONNECTION WITH YOUR USE, INABILITY TO USE, OR RELIANCE ON THE AI FEATURES, INCLUDING THE OUTPUT, AND AGREE THAT YOU ARE RESPONSIBLE FOR ANY DECISIONS MADE OR ACTIONS TAKEN BY YOU BASED, IN WHOLE OR IN PART, ON THE OUTPUT.

5. USER CONTENT & LICENSE GRANT TO CISTUS MEDIA

The Sites may permit users to submit, post, link, send, share, or otherwise make available (“Share”) information and content (“User Content”). For avoidance of doubt, Inputs Shared while using the AI Features are considered User Content.

User Content has not necessarily been reviewed or approved by Cistus Media, and we, therefore, make no representations or warranties as to the accuracy, reliability, completeness, timeliness, or any other aspect of any User Content. Any views or opinions expressed in User Content belong to the users who shared the content and not to Cistus Media. Your reliance on any User Content is done entirely at your own risk. YOU UNDERSTAND AND AGREE THAT WE ARE NOT RESPONSIBLE FOR, AND SHALL HAVE NO LIABILITY RELATED TO, ANY USER CONTENT, INCLUDING YOUR RELIANCE ON SUCH CONTENT.

You will retain ownership of any intellectual property rights that you own in your User Content. However, in exchange for the opportunity to use the Sites, when you Share User Content you automatically grant to Cistus Media a royalty-free, perpetual, irrevocable, worldwide, unlimited, sublicensable, nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, display, and otherwise use and exploit your User Content for any purpose (commercial or otherwise) and in any media, medium, form, format, and forum now known or hereafter developed (the “User Content License”). We may sublicense the rights granted under the User Content License through multiple tiers of sublicenses. By sharing User Content, you represent and warrant that you possess all rights and permissions necessary to grant the User Content License to Cistus Media.

User Content shall not be deemed confidential and, as such, Cistus Media shall not have any obligation to keep any such content confidential. You acknowledge and agree that Cistus Media shall be free to use any ideas, concepts, know-how, or techniques contained in User Content for any purpose whatsoever, including developing, manufacturing, and marketing products and services incorporating or based on your User Content, all without any compensation or attribution to you.

For avoidance of doubt, all User Content on the Sites is considered Cistus Media Content. As such, aside from the limited right to access and use the Sites and the Cistus Media Content granted in the License, you may not use or exploit User Content shared by another party in any way without the prior written permission of the owner of such content.

6. VIDEO CONTENT

The Sites may contain video content, audiovisual content, or content of a like nature (collectively, “Video Content”). Video Content is provided for the purpose of enhancing the user experience on the Sites and is, therefore, provided in connection with Cistus Media’s business activities related to the operation of e-commerce platforms for the sale of third-party goods. Cistus Media is not in the business of renting, selling, or delivering Video Content in a commercial manner. By using the Sites, you agree that Cistus Media is not a “video tape service provider,” as defined in the Video Privacy Protection Act (“VPPA”), 18 U.S.C.A. § 2710 or similar state laws.

Further, the Sites may include online technologies and code-based tools, including cookies, pixels, web beacons, and software development kits, that track information about your activity on the Sites (collectively, “Cookies”). Cookies may result in information about your activity on the Sites being transmitted from your browser to Cistus Media and to third parties, which, in turn, may result in the display of targeted advertisements on third-party websites, services, or platforms (“External Sites”). Whether Cookies on the Sites result in your browser’s transmission of information to third parties depends on a number of factors that may be outside of Cistus Media’s knowledge or control, including what External Sites you use, what information you have provided to those External Sites, and whether (and the extent to which) you have limited the use of Cookies by the operators of such External Sites.

YOU HEREBY ACKNOWLEDGE AND AGREE THAT, IF COOKIES ON THE SITES RESULT IN YOUR BROWSER’S TRANSMISSION OF INFORMATION TO EXTERNAL SITES, (I) SUCH TRANSMISSIONS DO NOT CONSTITUTE A “KNOWING DISCLOSURE” OF “PERSONALLY IDENTIFIABLE INFORMATION” BY CISTUS MEDIA UNDER THE VPPA AND (II) YOU WILL NOT INITIATE ANY LITIGATION OR OTHERWISE ASSERT ANY CLAIM AGAINST CISTUS MEDIA BASED, IN WHOLE OR IN PART, ON SUCH TRANSMISSIONS, WHETHER UNDER THE VPPA, THE CALIFORNIA INVASION OF PRIVACY ACT (CAL. PENAL CODE § 630 ET SEQ.), OR ANY OTHER STATUTE, REGULATION, OR CAUSE OF ACTION.

7. TRANSACTIONS

The Sites allow you to place orders (“Orders”) for the purchase of products featured on certain television programs with which we have commercial relationships (the “Programs”). All products advertised on the Sites (the “Products”) are manufactured by third parties (“Manufacturers”). Orders are fulfilled by the Manufacturers associated with the relevant Products. Cistus Media does not (a) physically possess the Products at any time during the Order fulfillment process or (b) arrange or oversee the shipment of Products. You understand and agree that our only role in your purchase of Products consists of (a) providing a platform for you to place Orders (i.e., the Sites), (b) receiving and processing payment for Orders, and (c) transmitting information to the Manufacturer and other third parties to facilitate the fulfillment of the Order.

If you wish to place an Order, you will be asked to supply certain information, including your name, payment method, and billing and shipping information (collectively, “Payment Information”). The payment methods that may be used to place Orders will be set forth on the Sites and may change from time to time. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY PAYMENT METHOD DESIGNATED FOR AN ORDER. You further agree to provide current, complete, and accurate Payment Information. You agree to promptly update your Account and/or Payment Information as necessary, so that we can complete your Order and contact you as needed. By submitting an Order, you grant to Cistus Media the right to provide your Payment Information and any other information related to your Order to third parties, including the Manufacturer and our payment processor, for purposes of facilitating the completion of your Order. Verification may be required prior to the completion of an Order.

Your placement of an Order constitutes a request to purchase the relevant Product. As such, your receipt of an Order confirmation or similar acknowledgment means only that your request has been received; it does not mean that your Order has been accepted or that the price or availability of the Product has been confirmed. We reserve the right to reject Orders that we suspect to be placed by resellers (i.e., any company or an individual that seeking to purchase goods with the intention of selling them rather than using them) and otherwise to cancel or modify Orders as we deem necessary, and we shall have no liability to you other than refunding your Order, if applicable. Without limiting the preceding sentence, we may limit or cancel quantities purchased per person, per household, or per Order. These restrictions may include Orders placed under the same name or Account, that use the same Payment Method, or that use the same billing address and/or shipping address. If we modify or cancel an Order, we will attempt to notify you via the contact information we have on file for you.

The shipping methods available for Orders will be presented on the Sites. When an Order has been confirmed, accepted, and processed, the Manufacturer will arrange the shipment of the Order according to the applicable shipping method. Shipping may be restricted to certain geographic areas. If you request shipment to an address in a geographic area to which the Manufacturer does not ship, either (a) you will be prevented from placing the Order on the Sites or (b) we will cancel the Order upon receipt or otherwise communicate with you regarding the issue. Unless agreed to otherwise, the risk of loss for and title to Products passes to you when the Product is delivered by the Manufacturer to the carrier.

You agree to pay all charges incurred by you or on your behalf through the Sites at the price in effect when incurred, including any shipping charges. You are solely responsible for any taxes applicable to your Order, regardless of whether tax is included in the purchase price on the Sites. Further, it is your responsibility to comply with all applicable laws concerning the receipt, possession, and use of any Product purchased from the Sites. Any offer to sell a Product made on the Sites is void where prohibited.

8. PRODUCT INFORMATION

The Sites may contain errors, inaccuracies, or omissions (“Errors”) and such Errors may relate to Product information, including descriptions, pricing, promotions, offers, and availability (collectively, “Product Information”). Certain Products may have limited quantities, may not always be available, and/or may be available only in certain geographic areas.

We reserve the right to correct any Errors and to otherwise change or update the information on the Sites at any time and without prior notice. In the event that any Errors affect an Order you have placed, and we do not cancel the Order (which we have the right but not the obligation to do), your sole remedy is to return your Order, to the extent available under any applicable Cistus Media policies.

We cannot guarantee that your Device’s display of the colors of Products will always be accurate. Differences in color and other variations between a Product as displayed on the Sites and the actual Product you receive in an Order are possible due to display technologies or for other reasons. Further, we make no guarantee that any Product will be identical to version of the product featured on the relevant Program. Unless we expressly provide otherwise, if a Product offered on the Sites is not as described or pictured, or otherwise does not meet your expectations, your sole remedy is to return your Order, to the extent available under any applicable Cistus Media policies.

While some of the Products may be available for purchase only on the Sites, this is not necessarily the case for all Products. Some Products may be available for purchase on other websites or at physical retail stores, including those operated by Manufacturers. All prices displayed on the Sites are in U.S. Dollars and are subject to change without notice.

9. RETURN POLICY

Unless we present Additional Terms with different or additional terms and conditions applicable to particular products, this Section 9 (the “Return Policy”) states the terms and conditions under which we accept returns of products purchased on the Sites.

A. Refunds & Exchanges

We accept returns of products purchased on the Sites, provided that (a) the product is not an Excluded Product (defined below), (b) the product is returned in new and unused condition, and (c) you otherwise comply with this Return Policy. You agree that all determinations regarding whether products are return-eligible, including the condition of returned products, and whether you have complied with this Return Policy shall be made by Cistus Media.

Returns are only accepted if initiated within 30 days of the product’s delivery to you. To initiate a return, please contact our customer service team using email address customercare@shopwithbet.com. If you are seeking to return an item because it is damaged, defective, or incorrect, please follow the instructions in Section 9(C) below.

When returning an item, you may request to (a) receive a refund of the original purchase price, minus shipping costs (a “Refund”) or (b) exchange the product for another size or style of the same product (an “Exchange”). Because some products are available in only one style and/or size, and because many have limited availability, Exchanges will not always be an option. Further, we do not allow one product to be exchanged for a different product (as opposed to the same product in a different style or size). If you purchase a product on the Sites and determine that you would rather have a different product, you should request a Refund for the purchased item and make a separate purchase for the product you prefer.

For either a Refund or Exchange, you will receive a pre-paid shipping label by email to return the product. Otherwise, customers are responsible for arranging all aspects of return shipping. You must ship the product back to the provided address within 30 days of the issuance of the prepaid shipping label. The product should be returned in the same packaging in which it arrived, with all labels, documentation, and accessories included.

Refunds will be issued to your original method of payment. For Exchanges, customers are responsible for the cost of shipping the new item. By initiating an Exchange, you authorize us to charge your original payment method for the applicable shipping costs of the new item.

B. Exclusions

Unless expressly stated otherwise by Cistus Media, we do not process Refunds or Exchanges for the following: (a) any products marked “final sale” or otherwise designated on the Sites as being ineligible for returns, (b) Customizable products, and (c) Digital products (collectively, “Excluded Products”). All purchases of Excluded Products are final.

C. Damaged, Defective & Incorrect Products

If you believe that a product delivered to you is defective, damaged, or not what you ordered, you may submit a request for approval to return the item (“Return Approval”) by contacting us at customercare@shopwithbet.com. To be eligible for Return Approval, you must contact us within 30 days of the product’s delivery to you. We reserve the right to require photos of the product and/or an explanation of the issue prior to providing Return Approval.

If you receive Return Approval, you may request (a) a Refund or (b) an Exchange for an identical product. If an Exchange is not available, you will receive a Refund. In either case, you will receive a prepaid shipping label by email to return the product. You must ship the product back to the provided address within 30 days of the issuance of the prepaid shipping label. The product should be returned in the same packaging in which it arrived, with all labels, documentation, and accessories included.

When you return a damaged, defective, or incorrect item in accordance with this Return Policy, you will receive a Refund or Exchange, depending on your selection, provided, however, that we reserve the right to inspect the product to confirm that the item is, in fact, damaged, defective, or incorrect. Refunds will be issued to your original method of payment. For Exchanges, Cistus Media will cover the cost of shipping the new item to you.

D. Support

For questions about this Return Policy, please contact us at policy@shopwithbet.com. We reserve the right to grant exceptions to this Return Policy in particular circumstances. If we make an exception in one instance, that does not entitle you or any person to an exception under similar circumstances or for any other reason.

10. USER CONDUCT

By using the Sites, you agree not to Share any User Content or otherwise use the Sites in any manner that:

• Is designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment (including by means of software viruses or any other computer code, files, or programs);
• Interferes with or disrupts the proper functioning of the Sites;
• Infringes any copyright, trademark, trade secret, patent, or other right of any party, including the publicity and privacy rights of any person (living or deceased);
• Consists of any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation;
• Causes Cistus Media to lose (in whole or in part) the services of our Internet service providers or other suppliers;
• Links to materials or other content, directly or indirectly, to which you do not have a right to link;
• Uses the Cistus Media Content for or in connection with any machine learning and/or artificial intelligence purposes, including to train artificial intelligence models;
• Use the AI Features in a manner intended or reasonably likely to result in Output that is infringing or otherwise unlawful or that you would be prohibited from Sharing on the Sites pursuant to these Terms;
• Is false, misleading, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, defamatory, hateful, or discriminatory on the basis of race, religion, ethnicity, nationality, sex, sexuality, gender, age, or disability;
• Is designed to gain access to Services that you are not authorized by Cistus Media to access;
• Copies, modifies, creates a derivative work of, reverse engineers, decompiles or otherwise attempts to extract the source code of the software underlying the Sites or any portion thereof;
• Violates, or encourages anyone to violate, these Terms or any applicable law, regulation, or order.

Cistus Media has the right, but not the obligation, to monitor the Sites for the purpose or determining and enforcing compliance with these Terms. Further, Cistus Media shall be free to delete, remove, modify, or refuse to post any User Content if we determine that the content violates these Terms.

You agree that Cistus Media has the right to (a) disclose your identity or other relevant information about you to any third party who claims that User Content Shared by you violates their rights; (b) take legal action, including referral to law enforcement, with respect to any suspected illegal or unauthorized use of the Sites; and (c) cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or information of any user of the Sites.

YOU HEREBY WAIVE ANY CLAIMS RELATED TO OR RESULTING FROM ANY ACTION OR INACTION OF CISTUS MEDIA WITH RESPECT TO (A) MONITORING THE SITES; (B) DELETING, REMOVING, MODIFYING, OR REFUSING TO POST ANY USER CONTENT; (C) DETERMINING OR ENFORCING COMPLIANCE WITH THESE TERMS; AND (D) COOPERATING WITH LAW ENFORCEMENT OR A COURT ORDER CONCERNING ANY MATTER RELATED TO THE SITES. YOU FURTHER AGREE THAT CISTUS MEDIA SHALL NOT BE LIABLE TO YOU WITH RESPECT TO ANY OTHER USER’S CONDUCT.

Notwithstanding the use restrictions in this Section 10, nothing in these Terms shall prohibit or restrict your ability to (i) make any “statement” protected by Cal. Civ. Code § 1670.8; (ii) engage in a “covered communication” as defined by the Consumer Review Fairness Act, 15 U.S.C.A. § 45b; or (iii) express or publish any review, performance assessment, or similar analysis (collectively, “Reviews”) about Cistus Media, its employees or agents, or the Products, or our services, to the extent that such Reviews are protected under applicable law.

11. LINKS TO THE SITES

You are permitted to establish a hyperlink to the homepage of the Sites, provided that (i) you do so in a manner that is legal and does not state or imply any endorsement of or affiliation with the originating website, application, or service (the “Originating Site”) by Cistus Media; (ii) the Originating Site contains no content that you would be prohibited from Sharing pursuant to these Terms or any applicable law; (iii) the Originating Site is owned by you or you have express written consent from the owner to establish the link; and (iv) you do not establish a deep-link or otherwise link to any page other than the homepage of the Sites. You agree to cooperate with us as requested to remove any links that we determine violate these Terms. We reserve the right to withdraw linking permission at any time and without notice.

12. LINKS TO EXTERNAL SITES

The Sites may contain links or otherwise facilitate access to External Sites. We are not responsible for the availability of External Sites, nor do we endorse the content, goods, or services provided by or on External Sites. Any terms and conditions and policies applicable to an External Site are set by the operator of the External Site and not by Cistus Media. UNDER NO CIRCUMSTANCES SHALL WE BE HELD RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE CAUSED OR ALLEGED TO HAVE BEEN CAUSED BY YOUR USE OF ANY EXTERNAL SITES.

13. PRIVACY

Your submission of personal information through the Sites is governed by our Privacy Policy (linked here), which is hereby incorporated into these Terms by reference.

As such, by using the Sites after reviewing these Terms, you are representing to Cistus Media that you understand and accept how we collect, use, and disclose information concerning your use of the Sites, as set forth in our Privacy Policy. You understand and agree that (a) Cistus Media is justifiably relying on this representation in granting you access to the Sites and (b) if you later take legal action inconsistent with this representation, such action will constitute evidence that your representation was false. In that case, Cistus Media may elect to terminate these Terms, without prejudice to our ability to seek damages resulting from your breach. If you do not agree to the practices described in our Privacy Policy, you may not use the Sites or provide us with any information.

14. SMS MARKETING

By consenting to Cistus Media’s SMS program (the “SMS Program”) on the Sites or via other subscription tools we provide, you are agreeing to receive recurring text messages regarding marketing offers, transactional matters (including related to your orders and Account), and any other matters related to the Sites, even if your mobile number is registered on a state or federal do-not-call list. Message frequency varies. Consent to the SMS Program is not a condition of any Order placed on the Sites.

If you wish to stop receiving text messages from Cistus Media, reply with STOP to any text message sent from us or use the unsubscribe link provided to you within our commercial email messages. You understand and agree that alternate methods of opting out, such as using different words or requests, will not be considered a reasonable means of opting out and may not be honored. We do not charge for the SMS Program, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply. For any questions, please text HELP in response to any of our messages or reach out to us at the contact information provided in these Terms.

We have the right to modify any telephone number or short code we use to operate the SMS Program at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages. TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT WE WILL NOT BE LIABLE FOR FAILED, DELAYED, OR MISDIRECTED DELIVERY OF ANY INFORMATION SENT THROUGH THE SMS PROGRAM, ANY ERRORS IN SUCH INFORMATION, AND/OR YOUR RELIANCE ON THE INFORMATION OR SMS PROGRAM.

15. DISCLAIMER OF WARRANTIES

A. THE SITES

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITES AND THE CISTUS MEDIA CONTENT ARE PROVIDED "AS IS." CISTUS MEDIA MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, TO YOU OR ANY OTHER PARTY, RELATING IN ANY WAY TO THE SITES OR THE CISTUS MEDIA CONTENT. FOR AVOIDANCE OF DOUBT, CISTUS MEDIA DISCLAIMS ANY IMPLIED WARRANTIES THAT THE SITES AND THE CISTUS MEDIA CONTENT ARE MERCHANTABLE, OF SATISFACTORY QUALITY, ACCURATE, TIMELY, FIT FOR A PARTICULAR PURPOSE OR NEED, OR NON-INFRINGING. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY CISTUS MEDIA OR A REPRESENTATIVE SHALL CREATE A WARRANTY.

WITHOUT LIMITING THE PRECEDING PARAGRAPH, WE DO NOT GUARANTEE THAT (I) THE SITES WILL MEET YOUR REQUIREMENTS, OR THAT THEY ARE ERROR-FREE, RELIABLE, WITHOUT INTERRUPTION OR AVAILABLE AT ALL TIMES; (II) THE SERVICES WILL BE EFFECTIVE, RELIABLE, AND ACCURATE OR WILL MEET YOUR REQUIREMENTS; (III) YOU WILL BE ABLE TO ACCESS OR USE THE SITES (EITHER DIRECTLY OR THROUGH THIRD-PARTY NETWORKS) AT ALL TIMES OR LOCATIONS OF YOUR CHOOSING; OR (IV) THE CISTUS MEDIA CONTENT WILL BE ACCURATE OR RELIABLE. IT IS YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION, OPINION, ADVICE, OR OTHER CONTENT AVAILABLE THROUGH THE SITES AND TO CONSULT PROFESSIONALS AS NEEDED IN SUCH EVALUATION.

B. PRODUCTS

THE PRODUCTS ARE OFFERED BY CISTUS MEDIA ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE MAKE NO REPRESENTATION, WARRANTY, OR GUARANTEE OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT, WITH RESPECT TO THE PRODUCTS.

C. ADDITIONAL RIGHTS

SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME THE EXCLUSIONS IN THIS SECTION 15 MAY NOT APPLY TO YOU. FOR CLARIFICATION, NOTHING IN THESE TERMS SEEKS TO EXCLUDE ANY WARRANTIES THAT CANNOT BE EXCLUDED BY APPLICABLE LAW. YOU AGREE, HOWEVER, THAT THE TERMS OF THIS SECTION 13 SHALL APPLY TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

FURTHER, THIS SECTION 15 DOES NOT LIMIT THE TERMS OF ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE PRODUCT. PLEASE CONTACT THE MANUFACTURER WITH ANY QUESTIONS REGARDING THE EXISTENCE OR TERMS OF A PRODUCT WARRANTY.

16. OUR LIABILITY TO YOU

A. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CISTUS MEDIA, ITS OFFICERS, SHAREHOLDERS, MANAGERS, EMPLOYEES, AGENTS, DIRECTORS, SUBSIDIARIES, AFFILIATES, SUCCESSORS, ASSIGNS, SUPPLIERS, OR LICENSORS (THE “RELEASED PARTIES”) BE LIABLE FOR THE FOLLOWING DAMAGES (IF ANY) ARISING IN CONNECTION WITH YOUR USE OF (OR INABILITY TO USE) THE SITES: (A) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, STATUTORY, EXEMPLARY, OR CONSEQUENTIAL DAMAGES; (B) LOSS OF USE, DATA, BUSINESS, REVENUE, OR PROFITS, IN ALL CASES WHETHER DIRECT OR INDIRECT; (C) DAMAGES, INCLUDING FOR ANY DELAY OR FAILURE IN PERFORMANCE, ARISING FROM CAUSES BEYOND THE REASONABLE CONTROL OF THE RELEASED PARTIES; (D) DAMAGES, INCLUDING FOR PERSONAL INJURY AND WRONGFUL DEALTH, ARISING IN CONNECTION WITH YOUR USE OF (OR INABILITY TO USE) ANY OF THE PRODUCTS; (E) DAMAGES ARISING FROM THE CONDUCT OF OTHER USERS OF THE SITES OR THEIR USER CONTENT; (F) OR DAMAGES RELATING TO THE DELAY, FAILURE, INTERRUPTION, DISCLOSURE, OR CORRUPTION OF ANY DATA OR INFORMATION TRANSMITTED IN CONNECTION WITH THE SITES.

IN NO EVENT WILL THE COLLECTIVE LIABILITY OF THE RELEASED PARTIES IN CONNECTION WITH ANY DISPUTE (DEFINED BELOW) EXCEED THE GREATER OF (I) $100 USD OR (II) THE AMOUNT YOU PAID TO CISTUS MEDIA IN CONNECTION WITH YOUR USE OF THE SITES IN THE 12-MONTH PERIOD PRECEDING THE DATE ON WHICH THE FIRST CLAIM RELATED TO THE DISPUTE AROSE.

THE LIMITATION OF LIABILITY IN THIS SECTION 16 APPLIES REGARDLESS OF LEGAL THEORY, EVEN IF THE RELEASED PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. FURTHER, YOU UNDERSTAND AND AGREE THAT THE LIMITATION OF LIABILITY IN THIS SECTION 16 IS AN ESSENTIAL ASPECT OF OUR ABILITY TO PROVIDE THE SITES TO YOU AND THAT WE WOULD NOT BE ABLE TO DO SO WITHOUT IT.

B. ADDITIONAL RIGHTS

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN DAMAGES, SO SOME OF THE LIMITATIONS OR EXCLUSIONS IN THIS SECTION 16 MAY NOT APPLY TO YOU. FOR CLARIFICATION, NOTHING IN THESE TERMS SEEKS TO EXCLUDE OR LIMIT ANY DAMAGES OR LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW. YOU AGREE, HOWEVER, THAT THE TERMS OF THIS SECTION 16 SHALL APPLY TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

17. INDEMNIFICATION

You agree to indemnify, hold harmless, and (at our option) defend Cistus Media from and against any and all liabilities, claims, damages, costs, and expenses, including attorneys’ fees and costs, arising from or related to: (i) your breach of any of these Terms; (ii) any User Content you Share; and (iii) your violation of any law or the rights of a third party.

We reserve the right to assume exclusive defense and control of any matter otherwise subject to indemnification by you and you agree to cooperate with us if and as requested by us in the defense and settlement of such matter. In any case, you agree never to settle any matter for which your indemnification is required absent our prior written consent.

18. DISPUTES & ARBITRATION

If there is any controversy, claim, action, or dispute between you and Cistus Media arising out of or related to your use of the Sites (including related to any Orders placed by you for any Products) or the breach, enforcement, interpretation, or validity of these Terms or any part of them (“Dispute”), you and Cistus Media agree to resolve the Dispute through the dispute resolution procedures set forth in this Section 18, even if the Dispute arose prior to the Effective Date of these Terms.

A. Informal Dispute Resolution

You and Cistus Media agree to first attempt to avoid the costs of formal dispute resolution by giving each other a full and fair opportunity to address and resolve the Dispute informally. The party with the complaint (the “Complaining Party”) shall send written notice to the other party (the “Receiving Party”) describing the facts and circumstances of the Dispute (a “Dispute Notice”).

All Dispute Notices must: (1) be signed by the Complaining Party; (2) include the Complaining Party’s name, physical address, and email address; (3) describe with specificity the nature and basis of the Dispute in a manner sufficient for the Receiving Party to evaluate the merits of the Complaining Party’s individualized claim, and (4) set forth the alleged damage and harm suffered and the specific relief sought with a calculation for it. Each Dispute Notice is limited to a single Dispute between you and Cistus Media. As such, your Dispute and the Disputes of other parties may not be combined into a single Dispute Notice.

Dispute Notices shall be sent to:

• To Cistus Media: You must send notice (1) by electronic mail to policy@shopwithbet.com and (2) by first-class or certified mail to 572 Valley Rd Suite 2, PO Box #43471, Montclair NJ 07043.
• To You: We will send notice by (1) first class or certified mail to the physical address we have on file for you (if any) and (2) by email to the email address we have on file for you (if any). If we do not have any address on file for you, or if we are, for any reason, unable to provide notice via the contact information on file, we reserve the right to provide notice by other reasonable means.

You and Cistus Media will attempt to resolve the Dispute through informal negotiation within sixty (60) days beginning on the date that a valid Dispute Notice is sent (the “Informal Negotiation Period”). During the Informal Negotiation Period, the parties are required to conduct an individual meet-and-confer in person, or via teleconference or videoconference, that addresses only the Dispute between you and Cistus Media (the “Conference”). If you are represented by counsel, your counsel may participate in the Conference, but you will also need to participate. Cistus Media will participate in the Conference through one or more representatives, which may include our counsel.

Both you and Cistus Media agree that the foregoing dispute resolution procedure (the “Informal Dispute Resolution Procedure”) is a condition precedent that must be satisfied before initiating any arbitration or litigation against the other party. If any aspect or requirement of the Informal Dispute Resolution Procedure has not been completed or satisfied, the parties agree that (i) a court of competent jurisdiction can enjoin the filing or prosecution of any arbitration or litigation and (ii) unless prohibited by law, no arbitration administrator shall accept or administer any arbitration or demand fees in connection with the Dispute.

B. Individual Arbitration

IF ANY DISPUTE CANNOT BE RESOLVED BY THE INFORMAL DISPUTE RESOLUTION PROCEDURE, YOU AND CISTUS MEDIA AGREE THAT SUCH DISPUTE WILL BE DECIDED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT NEITHER PARTY WILL HAVE, AND YOU AND CISTUS MEDIA EACH HEREBY WAIVE, THE RIGHT TO HAVE A JUDGE OR JURY DECIDE ITS CLAIMS, AND THAT NEITHER YOU NOR CISTUS MEDIA IS PERMITTED TO PROCEED IN A CLASS, CONSOLIDATED, COLLECTIVE, OR REPRESENTATIVE CAPACITY. OTHER RIGHTS THAT YOU AND CISTUS MEDIA WOULD OTHERWISE HAVE IN COURT WILL NOT BE AVAILABLE OR WILL BE MORE LIMITED IN ARBITRATION, INCLUDING DISCOVERY AND APPEAL RIGHTS.

All such Disputes shall be exclusively submitted to Judicial Arbitration and Mediation Services (JAMS) (www.jamsadr.com) for binding arbitration under its rules then in effect (as modified by these Terms), before one arbitrator to be mutually agreed upon by both parties (a Dispute submitted to JAMS for arbitration being a “Demand for Arbitration”). The arbitration shall be conducted in accordance with the JAMS Consumer Arbitration Minimum Standards (the “Minimum Standards”) if (and only if) it is determined by JAMS or the arbitrator that the Minimum Standards are applicable to the Dispute. The Minimum Standards are available at www.jamsadr.com/consumer-minimum-standards. The location of any hearings will be determined by the applicable JAMS rules, provided that if the claim is for $5,000 or less, you may choose to (a) have the arbitration conducted solely on the basis of the documents submitted to the arbitrator or (b) hold a hearing by teleconference or videoconference.

The arbitrator, and not any court or agency, shall have exclusive authority to resolve any Dispute arising under or relating to the interpretation, applicability, enforceability, or formation of these Terms, including any claim that all or any part of these Terms is void or voidable. For the avoidance of doubt, you and Cistus Media agree that the arbitrator shall have the exclusive power to rule on his or her own jurisdiction, including any objections with respect to the existence, scope, or validity of this Section 18 or the arbitrability of any claim or counterclaim. The award rendered by the arbitrator may be confirmed and enforced in a court of competent jurisdiction.

C. Mass Arbitration

This Section 18(C) applies to Mass Arbitrations (defined below) and supersedes any provision to the contrary in these Terms.

If you or Cistus Media files a Demand for Arbitration that is one of fifty (50) or more similar Demands for Arbitration filed against the other party (i.e., against you or Cistus Media, as applicable) by parties represented by the same law firm or law firms acting in coordination (“Mass Arbitration”), the arbitration of the Dispute, and all other Disputes constituting the Mass Arbitration, shall be conducted in accordance with the JAMS Mass Arbitration Procedures and Guidelines, including the JAMS Mass Arbitration Fee Schedule (the “Mass Arbitration Procedures”). The Mass Arbitration Procedures are available at www.jamsadr.com/mass-arbitration-procedures.

You and Cistus Media agree that, in the event of a Mass Arbitration, any issues arising under or relating to (a) the interpretation, applicability, enforceability, or formation of these Terms, including any claim that all or any part of these Terms are void or voidable or (b) the jurisdiction of the arbitrator, including any objections with respect to the existence, scope, or validity of this Section 18 or the arbitrability of any claim or counterclaim, shall be decided by a court of competent jurisdiction.

D. Exceptions

Notwithstanding any other provision of this Section 18, you or Cistus Media may (a) bring an individual claim or elect to resolve a Dispute in small claims court in the United States consistent with any applicable jurisdictional and monetary limits that may apply (so long as the action is litigated exclusively in small claims court and is not removed or appealed to a court of general jurisdiction) and (b) file an individual claim in court to (i) enjoin the infringement or other misuse of its intellectual property rights or (ii) seek a declaration that the other party is in breach of these Terms. You and Cistus Media agree that any claims referenced in the preceding sentence must be brought and maintained on an individual basis.

In addition, nothing in these Terms prohibits you or us from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf (or vice versa).

19. CHOICE OF LAW AND FORUM

A. Choice of Law

These Terms and your use of the Sites shall be governed by and construed in accordance with the laws of the United States and the State of New Jersey, without giving effect to any conflict of laws principles that would result in the application of the laws of any other jurisdiction. Any arbitration conducted pursuant to these Terms shall be governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16).

B. Choice of Forum

Except for claims properly lodged in a small claims court in the United States, any Disputes not subject to arbitration pursuant Section 18 including those referenced in Section 18(D), shall be resolved by a court located in the State of New Jersey and you agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such Dispute.

20. JURISDICTION

Cistus Media controls and operates the Sites from within the United States and makes no representation or warranty that the Sites are appropriate or available for use or access in any location outside of the United States. Anyone using or accessing the Sites from outside the United States does so on their own risk and is responsible for compliance with all applicable laws and regulations, including U.S. and international export control laws and regulations.

21. CHANGES TO THE SITES & TERMS

A. Changes to these Terms.

We reserve the right to modify these Terms at any time. When we do so, we will update the “Effective Date” above. For material changes, we will seek to supplement such notice by email, a pop-up message on the Sites, another prominent notice on the Sites, or by other reasonable means. Your use of the Sites following any changes to these Terms will constitute your acceptance of the Terms as modified.

B. Termination of these Terms

These Terms will continue to apply until terminated by either you or Cistus Media. We may terminate these Terms or suspend, or terminate your access to the Sites, at any time if (a) we believe you have breached any of these Terms, (b) we stop providing the Sites or any material component thereof, or (c) as we believe necessary to comply with applicable law. You may terminate these Terms at any time by sending an email to policy@shopwithbet.com with a request to terminate this agreement. If you or we terminate these Terms, or if we suspend or terminate your access to the Sites, you agree that (a) your right to access and use the Sites ceases immediately, (b) we shall have no liability to you in connection with such suspension or termination, and (c) except as expressly provided otherwise by Cistus Media, we will not refund any amounts that you have already paid to us.

The following provisions shall survive the termination of these Terms: Sections 1, 3 (excluding the License), 4, 5, 6, 10, 13, 15, 16, 17, 18, 19, 22, and any other provisions of these Terms that, either explicitly or by their nature, must remain in effect even after termination of these Terms.

C. Changes to the Sites

We also may change, restrict access to, suspend, or discontinue the Sites, or any portion of the Sites, at any time and without notice to you. You acknowledge and agree that Cistus Media will not be liable for any such actions.

22. MISCELLANEOUS

A. Interpretation

In these Terms, the words “include,” “includes,” and “including” are used in an illustrative sense and shall be construed as if followed by “without limitation.” Titles and headings to sections herein are included for convenience only and are not intended to affect the meaning or interpretation of these Terms. Any limited or specific disclaimers or limitations of liability found in these Terms shall not limit the effect, force, or breadth of any other disclaimers or limitations of liability in these Terms. When these Terms refer to a decision or action that will or may be made or taken by Cistus Media, such decision or action shall be made, taken, or refrained from in Cistus Media’s sole discretion and judgment.

B. No waiver

If Cistus Media does not exercise or enforce any legal right or remedy which is contained in these Terms (or which Cistus Media has the benefit of under any applicable law or regulation), such action or inaction shall not be deemed a formal waiver of Cistus Media’s rights, and all such rights or remedies shall still be available to Cistus Media.

C. Severability

If any provision of these Terms is held to be invalid by a court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.

D. Entire Agreement

These Terms (including, for avoidance of doubt, any Additional Terms) set forth the entire understanding and agreement between you and Cistus Media with respect to your use of the Sites.

E. Assignment

You may not assign, transfer, or sublicense any or all of your rights or obligations under these Terms without our express prior written consent. We may assign, transfer, or sublicense any or all of our rights or obligations under these Terms without restriction.

F. No Relationship

These Terms do not, and shall not be construed to, create any partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between you and Cistus Media.

G. Notice to California Residents.

The following terms apply to California residents:

1. You may reach Cistus Media at the contact information provided in Section 23. California residents may also reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
2. WITH RESPECT TO ANY LIMITATIONS OR DISCLAIMERS OF WARRANTIES OR LIABILITY INCLUDED IN THESE TERMS, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES, “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”

H. Admissibility

You agree that a printed version of these Terms and/or any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms or your use of the Sites to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

23. CONTACT US

If you have any questions, comments, or concerns about these Terms, please contact us at:

Mail: 572 Valley Rd Suite 2, PO Box #43471, Montclair NJ 07043
Phone: +1 888-458-6876
Email: policy@shopwithbet.com

Effective Date: November 5, 2024

Shipping Policy:

All products are shipped within certain timeframes after placement of an order. These timelines will be clearly accessible on every product page. This date/time signifies when we expect the product to ship from the manufacturer. Shipping times may vary depending on the destination and the carrier.

Currently we only offer shipping to the continental or contiguous United States of America. This specifically entails that we do not ship to the following locations:

• Alaska
• American Samoa
• Micronesia
• Guam
• Hawaii
• Marshall Islands
• Northern Mariana Islands
• Palau
• Puerto Rico
• U.S. Virgin Islands
• Armed Forces Locations
• Any other international locations outside the contiguous USA

If you have any questions, concerns, or would like to modify/cancel your order you can reach out to our customer service team using our Help Center. Unfortunately, there is the possibility that your order has shipped or processed before you contact our team and as a result we will be unable to modify/cancel it. We appreciate your understanding!

 

Refund Policy:

Please refer to Section 9: Refund Policy  in our Terms of Use for more details regarding refunds, returns, and exchanges.

Effective: November 5, 2024

 

All products offered as a "Pre-Order" will be clearly labelled as such with a featured "Pre-Order" button. The product page will also include a clear expected shipping date for any pre-order products. The Shop With BET team will make every effort to ensure that your pre-ordered products are shipped as soon as possible.

 

Steps to purchase a pre-order product:

1. Browse our selection of products. If you see a pre-order product that you would like to purchase, begin by confirming the expected shipping date and ensuring this meets your expectations.
2. Add the pre-order product to your cart just as you would any regular product.
3. Continue shopping on our platform, once ready to checkout head to your cart and select the "Checkout" button.
4. Enter your contact, shipping, and payment details to place the order.
5. You have placed your pre-order! This ensures you are in a priority sequence to receive the selected products as soon as they are available to ship.

 

If you have any further questions or concerns feel free to reach us anytime using the Help Section (linked here).

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.