Privacy Policy

Cistus Media, Inc.

Last updated: November 5, 2024.

For a printable version of this Privacy Policy, please click here. 

This Privacy Policy (the “Privacy Policy”) applies to the website located at shopwithbet.com operated by Cistus Media, Inc. (“Cistus Media,” “us,” “our,” or “we”) and its mobile versions and any associated mobile applications and services where this Privacy Policy is posted (collectively, the “Services”). This Privacy Policy describes how Cistus Media collects, uses, shares, and secures the personal information you provide through the Services. It also explains what your rights are, which may differ depending on where you are located. We encourage you to read this Privacy Policy carefully to understand the personal information we collect and what we do with it. When you access and use our Services, you acknowledge that you have read this Privacy Policy, understand it, and that you do not object to our processing activities. By using the Services or providing your personal information to us, you are accepting the practices described in this Privacy Policy and our Terms of Use (linked here).

 

WHAT DO WE MEAN BY “PERSONAL INFORMATION” AND “PERSONAL DATA”?

“Personal information” or “personal data” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. Personal information that is aggregated (e.g., compiled to create statistics that cannot identify a particular individual) or de-identified (stripped of all unique identifiers such that it cannot be linked to a particular individual) is not considered “personal information” for the purposes of this Privacy Policy.

 

NOTICE AT COLLECTION
We may collect or process various categories of personal information. The section titled “The Personal Information We Collect and How We Collect It" contains information on the categories of personal information collected. As an overview, depending on how you interact with us, we may collect identifiers, commercial information, and Internet or other similar network activity. We collect this information to provide, maintain, and improve the Services and for other reasons listed below. Your personal information may be disclosed to service providers or other third parties as outlined in “How We Share Personal Information with Third Parties.” We will retain your personal information for as long as needed to fulfill the purposes for which it was collected and to comply with our legal obligations, resolve disputes, and enforce our agreements. We do not sell your personal information for monetary compensation, but we partner with third-party analytics providers, which may be considered a “sale” of personal information under applicable laws. We do not collect sensitive personal information. If you would like to exercise your rights under applicable law, please visit the “Your State Privacy Rights” section of this Privacy Policy.

 

THE PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT
We collect the following personal information from you:

INFORMATION THAT YOU PROVIDE TO US ABOUT YOURSELF

  • Identifiers: When you make a purchase through the Services or create an account, we ask you for information such as: (i) contact information, including your name, email address, mailing address, or phone number; and (ii) unique identifiers, such as username, account name or password. This information allows us to provide you with an account and operate our Services.
  • Commercial information: When you make a purchase through the Services, a third-party payment processor will collect your full name, email address, postal address, contact details and credit or debit card information (“Billing Information”). This record will be stored and processed in the United States and other countries. By making a purchase, you grant to us and to all other persons and entities involved in the operation of the Services, the right to use, store, monitor, retrieve and transmit your account information in connection with the operation of the Services and as otherwise provided herein. You also agree that such access and use of your personal information is governed by the third-party payment processor privacy policies. 

  • Internet or other electronic network activity information: We collect your browsing history, search history, and information regarding your interaction with the Services or advertisements.

COOKIES AND SIMILAR TECHNOLOGIES
We use, and allow certain third parties to use, cookies and other similar technologies to provide the Services and to help collect information. We, or third parties, may use session cookies or persistent cookies. Session cookies only last for the specific duration of your visit and are deleted when you close your browser. Persistent cookies remain on your device’s hard drive until you delete them or they expire. Different cookies are used to perform different functions, which we explain below:

  • Essential. Some cookies are essential in order to enable you to move around our Services and use their features, such as accessing secure areas of the Services. Without these cookies, we cannot enable appropriate content based on the type of device you are using.

  • Browsing and functionality. These cookies allow us to remember choices you make on the Services, such as your preferred language and the country from which you are visiting, and provide enhanced, personalized features.

  • Performance and analytics. We use our own cookies and third-party cookies to see how you use our Services in order to enhance their performance and develop them according to your preferences. In particular, we use:

Google Analytics: To help facilitate the delivery of relevant content, we use Google Analytics. Google Analytics uses cookies to report on user interactions on our and others’ websites. We use the information collected for optimizing marketing, refining advertising and/or programming strategies and generally making advertising more effective. More information about Google Analytics and how it collects and processes personal information, and instructions on opting out of Google Analytics using a specific plug-in is available at the following link: https://tools.google.com/dlpage/gaoptout. Note that this opt-out is specific to Google Analytics and does not affect the activities of other ad networks or analytics providers that we may use.

There are several ways to manage cookies. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. If you block certain cookies, you may not be able to take advantage of the personalized features enjoyed by other users of our Services. We also note that by blocking or deleting cookies which are “strictly necessary,” you will not be able to access certain features of our Services. You can opt out of the sale of your personal information by completing our webform located here.

 

BROWSER DO NOT TRACK AND GLOBAL PRIVACY CONTROL
Some browsers offer a “Do Not Track” (“DNT”) option. Because no common industry or legal standard for DNT has been adopted by industry groups, technology companies, or regulators, we do not respond to DNT signals. We will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard. We currently recognize the Global Privacy Control opt-out preference signal (available here), as a request to opt-out of the sale or sharing of your personal information.

 

HOW WE USE PERSONAL INFORMATION 

  • To provide our Services to you: We use your personal information to facilitate your purchases through the Services, identify you, provide you with technical support and assistance, and communicate with you about the Services.

  • To optimize or improve the Services: We use your personal information to understand your usage of our Services, improve the content on our Services, and improve user experience generally; and

  • To the extent permitted and required by law.

 

HOW WE SHARE PERSONAL INFORMATION WITH THIRD PARTIES
We may share your personal information with (i) certain third-party service providers, (ii) our partner brands, (iii) as required by law, and (iv) in connection with the protection and enforcement of our legal and contractual rights, and fraud prevention.

  • With Service Providers: We share your information with third parties who provide services on our behalf to help with our business activities. This may include providing you with the products you purchase, customer service, sending marketing communications, setting cookies for marketing purposes, conducting research and analysis, and providing cloud computing infrastructure. 

  • With Partners: We share your information with the brands we partner with in the course of our business relationship with them.

  • With Public Authorities or Law Enforcement / Merger or Other Transaction: In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law (such as to comply with a subpoena or other legal process), when we believe in good faith that disclosure is necessary to protect our rights, when we believe there is a violation to any of our terms or other agreement with us, to protect your safety or the safety of others and minors, to investigate fraud, to respond to a government request, if we are involved in a merger, acquisition, or sale of all or a portion of our assets or if we are involved in a bankruptcy or liquidation proceeding. 

  • To Prevent Fraud and Abuse of the Services: We will share information to prevent or detect fraud or to address technical issues and if we believe it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Services infrastructure.

 

LINKS TO THIRD-PARTY WEBSITES
Our Services may contain links to other websites owned and operated by third parties. After you leave our Services, we have no control over the personal information collected from or about you on those third-party websites. These third parties may collect personal information from you when you interact directly with them. We are not responsible, and assume no liability, for the privacy policies and/or practices of any third party. The use of your personal information by third parties is subject to their privacy policies and terms of use. Accordingly, we encourage you to visit their sites and review their policies.

 

PUBLIC POSTING AREAS
Please note that any information you post to any public posting area on our Services is available to anyone with Internet access worldwide. If you don't want people to know your email address, for example, don't include it in any message you post publicly. PLEASE BE EXTREMELY CAREFUL WHEN DISCLOSING ANY INFORMATION IN PUBLIC POSTING AREAS. WE ARE NOT RESPONSIBLE FOR THE USE OR DISCLOSURE BY OTHERS OF THE INFORMATION THAT YOU DISCLOSE IN PUBLIC POSTING AREAS.

 

DISCLAIMER REGARDING VIDEO CONTENT
The Services may contain video content, audiovisual content, or content of a like nature (collectively, “Video Content”). In connection with our provision of Video Content, the Services may utilize online tracking technologies and code-based tools, including, but not limited to, Software Development Kits (“SDKs”), pixels, and cookies (i.e., advertising or analytics cookies) that track information about your activity and webpage-viewing history on the Services (collectively, “Tracking Tools”). Tracking Tools on the Services may result in information about your activity on the Services being transmitted from your browser to us and third parties, which, in turn, may result in the display of targeted advertisements on third-party websites, platforms, and services, including advertisements for our content. In addition, whether Tracking Tools on the Services result in your browser’s transmission of information to third parties depends on a number of factors that may be outside of our knowledge or control, including what third-party websites you use, what information you have provided to such third parties, and whether (and the extent to which) you have limited the use of cookies by the operators of those third-party websites, platforms, and services.

 

OUR USE OF CHAT FEATURES AND SESSION REPLAY TECHNOLOGY
We may use session replay technology offered by third parties to monitor how you interact with our Services. The personal information collected by this technology may include which links you click on, pages and content you view, information that you type into our online forms, recordings of mouse clicks and movements, and information about your device or browser. 

Our Services may also incorporate third-party chat features for support purposes. This chat feature is powered by generative artificial intelligence (“AI Features”). If you interact with the AI Features, you are not communicating with a human representative of Cistus Media. Instead, you are communicating with artificial intelligence software that generates responses to your inputs based on machine-learning algorithms. These AI Features may collect the content of your communications including any personal information you provide it. Any information you provide to the AI Features will be used, shared, and stored in accordance with our Terms of Use (linked here) and this Privacy Policy. Please discontinue use of the Services if you do not consent to the collection and use of such information by us and third parties.

 

DATA SECURITY
The security of your personal information is important to us. We implement reasonable technical and organizational security measures to protect the personal information submitted to us, both during transmission and once it is received. Cistus Media takes steps to ensure that such data remains private and confidential. We restrict access to personal information to Cistus Media employees, contractors, and agents who need to know that information in order to operate, develop, or improve our Services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. 

Please understand, however, that no data transmissions over the Internet can be guaranteed to be 100% secure due to the inherent risks of data transmission over the Internet. Consequently, we cannot ensure or warrant the security of any information you transmit to us, and you understand that any information that you transfer to us is done at your own risk. If we learn of a security system breach, we may attempt to notify you, including electronically, so that you can take appropriate protective steps. By using the Services or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Services. We may post a notice via our Services if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. If you have any questions about the security of your personal information, you can contact us via the contact information below.

 

DATA RETENTION
We may retain your personal information for as long as needed to provide you with the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. In certain circumstances, we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing access to the Services.

 

DISCLOSURE REGARDING CHILDREN’S PERSONAL DATA
The Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use the Services and do not provide any personal information to us. If you become aware that a child under 13 has provided us with personal information without the consent of a parent or guardian, please contact us at policy@shopwithbet.com

 

INTERNATIONAL DATA TRANSFERS
The Services are hosted in the United States. In order to communicate with you about content, the information that we collect from you may be transferred to, stored, used, and processed by Cistus Media in the United States or one of our service providers based in the United States or outside of the United States. Such entities may be engaged in, among other things: (i) preparing and sending newsletters to which you subscribe; (ii) the processing of payment details; and (iii) the provision of support services.

If you are visiting from the European Union or other regions with laws governing information collection and use that may differ from United States law, please note that you are transferring your personal information to the United States. The laws of some countries may not provide the same levels of protection of personal information as your home country, particularly if you are resident in the European Union. By using the Services, you agree to the collection, transfer, storage, use and processing of information about you for the purposes described in this Privacy Policy. When you provide personal information to us or our service providers or vendors, you consent to the processing of your information in the United States as the Services are operated in the United States. We will take reasonable steps to ensure that information about you is treated securely in accordance with this Privacy Policy, and that all information you provide to us is stored on our secure servers or those of our service providers.

YOU ACKNOWLEDGE THAT THE LAWS OF THE UNITED STATES TREAT YOUR INFORMATION IN A MANNER THAT MAY BE SUBSTANTIALLY DIFFERENT FROM, AND LESS PROTECTIVE THAN, THE TREATMENT REQUIRED UNDER THE LAWS OF OTHER COUNTRIES AND JURISDICTIONS. IF YOU DO NOT WANT YOUR INFORMATION TRANSFERRED TO THE UNITED STATES, YOU SHOULD NOT SHARE YOUR PERSONAL INFORMATION WITH US, OR MAKE USE OF THE SERVICES.

TO THE EXTENT ALLOWED BY THE LAW OF THE COUNTRY IN WHICH YOU ARE LOCATED, YOU EXPRESSLY WAIVE ANY RIGHT YOU MAY HAVE TO REQUIRE US TO TREAT YOUR IDENTIFYING INFORMATION IN ACCORDANCE WITH THE LAWS OF ANY COUNTRY OR JURISIDICTION OTHER THAN THE UNITED STATES. HOWEVER, THE FOREGOING WAIVER MAY NOT BE LEGALLY BINDING IN SOME COUNTRIES, SUCH AS THE MEMBER STATES OF THE EUROPEAN UNION. TO THE EXTENT IT IS NOT LEGALLY BINDING IN THE COUNTRY IN WHICH YOU ARE LOCATED, THE FOREGOING WAIVER DOES NOT APPLY TO YOU.

 

YOUR STATE PRIVACY RIGHTS
Depending on applicable state law, you may have the right to object to our collection and use of your personal information at any time, or to require us to review, transmit, change, or delete your information that we have collected and retained about you. We will fulfill your request to exercise any of these rights within the applicable time period prescribed by such laws. You can exercise these rights, express concerns, or obtain additional information about the use of your personal information by contacting us as outlined below.

Residents of California may have the following rights:

  • You have the right to know and right to access information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information. You also have the right to know if we have sold or disclosed your personal information. You may also request a copy of the personal information we have collected, and upon request, we will provide this information to you in a readily usable electronic form.

  • You have the right to request the deletion of your personal information, subject to certain legal exceptions.

  • You have the right to correct your personal information if inaccurate. 

  • You have the right to opt out of the “sale” of your personal information to third parties or “sharing” of your personal information with third parties for cross-contextual behavioral advertising purposes. 

  • You have the right to limit the use and disclosure of your sensitive personal information if we use such information to infer characteristics about you.  Note that for precise geolocation information collected through a mobile device, you will need to update your settings. To do this on an iPhone, (1) go to Settings > Privacy > Location Services > and choose an app; (2) Select the app > tap on “location;” (3) Scroll down and slide the “Precise Location” toggle to Off. To do this on an Android, (1) go to Location Services > Google Location Accuracy; and (2) Toggle Improve Location Accuracy to Off.

  • You have the right to not be discriminated against for exercising any of these rights, including where financial incentives are offered. 

Separate from the CCPA, California’s Shine the Light law gives California residents the right to ask companies what personal information they share with third parties for those third parties’ direct marketing purposes. We do not disclose your personal information to third parties for the purpose of directly marketing their goods or services to you unless you request such disclosure. If you have any questions regarding this policy, or would like to change your preferences, you may contact us using the information below.

Residents of other US states may have the following rights:

  • The right to opt out of “sales” of personal information and use of your personal information for “targeted advertising,” as those terms are defined under applicable law.  

  • The right to opt out of “profiling” under certain circumstances, as defined under applicable law. 

  • The right to access and the right to confirm processing of your personal information under certain circumstances.

  • The right to obtain a copy of, or representative summary of, your personal information in a portable and, to the extent technically feasible, readily usable format.

  • The right to obtain a list of the categories of third parties to which we have disclosed your personal information. Some states’ residents have the right to request a list of the specific third parties to which we have disclosed your personal information.

  • The right to question the result of profiling, where your personal information is profiled in furtherance of decisions that produce legal or similarly significant effects concerning you. This includes the right to be informed of the reason the profiling resulted in the decision, be informed of what actions you might have taken and can take to secure a different decision in the future. You also have the right to review the personal information used in the profiling and have the data corrected and the profiling decision reevaluated based upon any corrected personal information. 

  • The right to correct personal information under certain circumstances.

  • The right to delete personal information under certain circumstances.

Submitting a Rights Requests: You may send your request by email to policy@shopwithbet.com or by toll-free phone to +1 888-458-6876. In some states, an authorized agent, such as another individual or business, may submit a request on your behalf. We will not discriminate against you for exercising your rights under applicable law. 

We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.

Verification: We must verify your identity before responding to your request. We may verify your identity by asking you to provide personal identifiers that we can match against information we may have collected from you previously. We may need to follow up with you to request more information to verify identity. We will not use personal information we collect in connection with verifying or responding to your request for any purpose other than responding to your request.

Appeals: Residents of California, Colorado, Connecticut, Delaware, Florida, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Texas, Utah, and Virginia have the right to appeal a denial of their request by contacting us by email at policy@shopwithbet.com, by phone at +1-888-458-6876, or by mail at address 572 Valley Rd Suite 2, PO Box #43471, Montclair NJ 07043

Nevada Disclosure: Residents of Nevada have the right to opt-out of the sale of certain pieces of their information sold to third parties. Currently, we do not engage in such sales. If you are a Nevada resident and would like more information about our data sharing practices, please contact us by sending your request via email to policy@shopwithbet.com

 

OPTING OUT OF MARKETING EMAILS AND NEWSLETTERS
At any time, you can add or remove your contact information from a Cistus Media marketing email list by contacting us at policy@shopwithbet.com. We will endeavor to comply with your request as soon as reasonably practicable. 

You may sign-up to receive email or newsletters or other communications from us. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or by contacting us via the contact information below. If you unsubscribe, you may still receive transactional or relationship emails from us.

 

CHANGES TO THIS PRIVACY POLICY
We may need to update this Privacy Policy from time to time, and we reserve the right to do so as we deem necessary or desirable. We will notify you of such changes by revising the “Last updated” date provided herein, and/or by any other legal means, and your use of the Services after any such changes shall constitute your consent to such changes. We encourage you to periodically review this page for the latest information on our privacy practices.

 

CONTACT INFORMATION
If you have questions or concerns about our Privacy Policy or our privacy practices, please contact us by: 

Email: policy@shopwithbet.com
Phone: +1-888-458-6876
Mail: 572 Valley Rd Suite 2, PO Box #43471, Montclair NJ 07043